ITGSS Certified Technology Specialist Exam 2025 - Free Technology Specialist Practice Questions and Study Guide

An incident in cybersecurity refers to an event that compromises or has the potential to compromise the integrity, confidentiality, or availability of information. This includes unauthorized access attempts, data breaches, malware infections, or any cyberattack. When a security breach or cyberattack occurs, it signifies a failure or disturbance in the established security measures, making it a critical event that needs to be addressed promptly.

In contrast, routine software updates, network connectivity tests, and hardware malfunctions do not inherently indicate a cybersecurity incident. Software updates are planned and systematic processes meant to enhance security and performance. Network connectivity tests are standard procedures to ensure that connections are functioning properly and do not involve threats to security. Hardware malfunctions, while potentially disruptive, are typically operational issues rather than security incidents unless they are exploited to gain unauthorized access or cause other harm. Thus, option A best fits the definition of a cybersecurity incident.